phoenix telecommunicationsPhoenix Telecommunications, Inc. is a fully independent consultancy, comprised of individuals with considerable experience in all phases of the communications (both voice and data) industry. The company's mission is to provide advice to organizations wishing to reduce their communications expenses, while proactively anticipating the industry's rapidly advancing technological developments.

Phoenix Telecommunications, Inc. is quite unlike some consultants who, through contractual arrangements with various hardware and/or software suppliers, have internal biases that impede their independent judgment. Phoenix Telecommunications, Inc. is also unlike large management consulting firms that employ legions of young graduates to naively undertake critical tasks associated with a project.

What you get with Phoenix Telecommunications, Inc. is a group of experienced specialists who, as owners, have a vested interest in providing quality services to its client's satisfaction. The principals are directly involved in all phases of an assignment, a discipline that promotes successful client/consultant relations.

All projects are undertaken under the direct supervision of Kenneth Hanby, Phoenix Telecommunications, Inc.'s founder and president. Mr. Hanby possesses a degree in Systems Engineering from Case Western Reserve University and has 23 years experience as a management consultant for Chase Manhattan Bank, Resource Strategies, Inc., and Phoenix Telecommunications, Inc.

Technical aspects of this assignment come under the direct supervision of Mr. Dule Williams. For the past 21 years, Mr. Williams has supported voice and data equipment in 17 states across the nation.

Ms. Lisa Berry directs Customer Service for Phoenix Telecommunications, Inc. With 10 years industry experience, she is fully conversant in all aspects of telephony. Among other things, Customer Service evaluates CSRs, traffic studies and billings, as well as assists in tariff interpretation.

The senior staff of Phoenix Telecommunications, Inc. is supported as necessary by a group consisting of computer programmers, voice and data network engineers, hardware technicians, etc.


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