Telecommunications, Inc. is a fully independent consultancy, comprised
of individuals with considerable experience in all phases of the
communications (both voice and data) industry. The company's mission
is to provide advice to organizations wishing to reduce their
communications expenses, while proactively anticipating the industry's
rapidly advancing technological developments.
Phoenix Telecommunications, Inc. is quite unlike some consultants
who, through contractual arrangements with various hardware and/or
software suppliers, have internal biases that impede their independent
judgment. Phoenix Telecommunications, Inc. is also unlike large
management consulting firms that employ legions of young graduates
to naively undertake critical tasks associated with a project.
What you get with Phoenix Telecommunications, Inc. is a group
of experienced specialists who, as owners, have a vested interest
in providing quality services to its client's satisfaction. The
principals are directly involved in all phases of an assignment,
a discipline that promotes successful client/consultant relations.
All projects are undertaken under the direct supervision of Kenneth
Hanby, Phoenix Telecommunications, Inc.'s founder and president.
Mr. Hanby possesses a degree in Systems Engineering from Case
Western Reserve University and has 23 years experience as a management
consultant for Chase Manhattan Bank, Resource Strategies, Inc.,
and Phoenix Telecommunications, Inc.
Technical aspects of this assignment come under the direct supervision
of Mr. Dule Williams. For the past 21 years, Mr. Williams has
supported voice and data equipment in 17 states across the nation.
Ms. Lisa Berry directs Customer Service for
Inc. With 10 years industry experience, she is fully conversant
in all aspects of telephony. Among other things, Customer Service
evaluates CSRs, traffic studies and billings, as well as assists
in tariff interpretation.
The senior staff of
Phoenix Telecommunications, Inc. is supported
as necessary by a group consisting of computer programmers, voice
and data network engineers, hardware technicians, etc.